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Privacy & Cookie Policy

Last updated: [Insert Date]

This Privacy & Cookie Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us to request information, book a meeting, or discuss your project.

1. Data Controller

The data controller responsible for processing your personal data is:

[Company Name]
[Company Address]
[Email Address]

2. Scope of This Policy

This Policy applies to:

  • Visitors of our website
  • Users submitting contact or appointment request forms
  • Business contacts interacting with us through our website

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Data You Provide Voluntarily

  • First name
  • Last name
  • Email address (if provided)
  • Any additional information included in your message or request

3.2 Automatically Collected Data

When you visit our website, certain technical data may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Referring URLs

This data is primarily collected through cookies and similar technologies.

4. Purpose of Data Processing

We process your personal data for the following purposes:

  • To respond to your inquiries and requests
  • To schedule meetings, demos, or appointments
  • To provide information about our products and services
  • To manage and develop business relationships
  • To improve our website, services, and user experience
  • To ensure the security and proper functioning of our website

5. Legal Basis for Processing

We process your personal data based on:

  • Consent – when you voluntarily submit your data through our forms
  • Legitimate interest – for managing business communications, improving services, and ensuring website security
  • Legal obligations – where applicable

6. CRM and Data Processing via HubSpot

We use HubSpot, a cloud-based Customer Relationship Management (CRM) system, to manage and store contact data.

This implies that:

  • Your data is securely stored on HubSpot’s infrastructure
  • HubSpot acts as a data processor on our behalf
  • Data may be processed outside the European Economic Area (EEA)
  • Appropriate safeguards (such as Standard Contractual Clauses) are in place to ensure GDPR compliance

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes described in this Policy
  • Maintain ongoing business relationships
  • Comply with legal, regulatory, or contractual obligations

If no further interaction occurs, data may be deleted or anonymized after a reasonable period.

8. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share your data with:

  • Trusted service providers (e.g., CRM, hosting providers)
  • IT and technical support providers
  • Authorities or regulators, where required by law

All third parties are required to process data in compliance with applicable data protection laws.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the EEA.

In such cases, we ensure that appropriate safeguards are implemented, including:

  • Standard Contractual Clauses (SCCs)
  • Equivalent data protection guarantees

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure data storage
  • Access control systems
  • Encryption and secure communication protocols

However, no system can be completely secure, and we cannot guarantee absolute security.

11. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion ("right to be forgotten")
  • Restrict or object to processing
  • Withdraw your consent at any time
  • Request data portability

To exercise your rights, please contact us at: [Email Address]

You also have the right to lodge a complaint with a supervisory authority.

COOKIE POLICY

12. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help improve user experience, enable website functionality, and provide analytical insights.

13. Types of Cookies We Use

We may use the following categories of cookies:

13.1 Strictly Necessary Cookies

These cookies are essential for the proper functioning of the website and cannot be disabled.

13.2 Analytics Cookies

These cookies help us understand how users interact with our website, allowing us to improve performance and usability.

13.3 Functional Cookies

These cookies enable enhanced functionality and personalization.

13.4 Marketing Cookies (if applicable)

These cookies may be used to deliver relevant advertising or track interactions with marketing content.

14. Third-Party Cookies

We may use third-party services (such as HubSpot) that place cookies on your device for analytics, tracking, and communication purposes.

These third parties process data in accordance with their own privacy policies.

15. Cookie Management

You can manage or disable cookies at any time through:

  • Your browser settings
  • Cookie consent banner (if implemented on the website)

Please note that disabling certain cookies may affect website functionality.

16. Legal Basis for Cookies

  • Strictly necessary cookies are processed based on legitimate interest
  • All other cookies (analytics, marketing) are used only with your consent

17. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect legal, technical, or business developments.

The updated version will always be available on this page.

18. Contact

If you have any questions regarding this Privacy & Cookie Policy or your personal data, please contact:

[Email Address]